Terms of Service
1. Introduction and Acceptance
IN BRIEF: These Terms form a binding agreement between you and dMore. dMore is an authorised administrative reseller — it handles billing, account administration and first‑line support for certain digital services provided by a third‑party Service Provider . The underlying digital services themselves are not provided by dMore. You must also accept the Service Provider's own terms separately.
These Terms of Use ("Terms") constitute a legally binding agreement between you ("you", "your" or "Customer") and dLocal OpCo Ireland Limited, a company incorporated under the laws of Ireland with its registered office at 3 Dublin Landings, North Wall Quay, Dublin 1, D01 C4E0, Ireland (hereinafter "dMore", "we", "us" or "our").
dMore acts as an authorised administrative reseller of certain digital services provided by third‑party service providers (collectively, the "Service Providers"). Our role is strictly limited to act as merchant of record, being liable for invoicing, collection of fees via an authorized payment partner and related first‑line customer support in connection with those services (together, the "Reseller Services"). dMore may designate one or more payment services providers to provide the payment collection and settlement of funds received from you.
The underlying digital services are provided to you directly by the Service Provider under the Service Provider's own terms of service, which you must accept separately. dMore does not itself provide, host, operate, maintain or control the underlying digital services. Your use of those services is governed exclusively by the Service Provider's terms of service, privacy notice and other applicable policies.
BY CREATING AN ACCOUNT, PLACING AN ORDER, MAKING A PAYMENT OR OTHERWISE USING OUR RESELLER SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OUR RESELLER SERVICES.
THESE TERMS CONTAIN IMPORTANT LIMITATIONS ON OUR LIABILITY (SECTION 10), DISCLAIMERS OF WARRANTIES (SECTION 9), AN INDEMNIFICATION OBLIGATION (SECTION 2(b)), A LIMITATION OF TIME TO FILE CLAIMS (SECTION 12(b)), AND AN ARBITRATION AND CLASS‑ACTION WAIVER CLAUSE (SECTION 12). PLEASE READ THEM CAREFULLY.
2. Use of the Reseller Services
IN BRIEF: You must have the legal authority to accept these Terms. If you use the Reseller Services for a business, you accept on behalf of that business and agree to indemnify dMore. You must meet the minimum age requirement for your country.
(a) Authority
You represent and warrant that you have the legal capacity and authority to enter into these Terms. If you are using the Reseller Services on behalf of a company, entity or other legal person, you represent that you are authorised to accept these Terms on its behalf, and "you" will refer to that entity.
(b) Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless dMore, its parent companies, subsidiaries, affiliates, officers, directors, employees, contractors, agents and partners (collectively, "dMore Entities") from and against any and all claims, demands, actions, losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or relating to: (i) your use of or inability to use the Reseller Services; (ii) your breach of these Terms; (iii) your violation of any applicable law or regulation; (iv) your infringement of any third‑party right; or (v) any dispute between you and the Service Provider.
(c) Minimum Age
You must be at least 13 years of age (or such higher age as may be required by the laws of your country of residence) to use the Reseller Services. If you are between the minimum age and the age of majority in your jurisdiction, you must have the permission of a parent or legal guardian to agree to these Terms. Parents and legal guardians are responsible for the acts of minors using the Reseller Services.
(d) Eligibility
The Reseller Services are available only in countries and territories where dMore is authorised to operate. We reserve the right to refuse service or cancel orders at our sole discretion without giving an explanation.
3. Customer Account
IN BRIEF: You may need an account. Keep your credentials secure — you are responsible for all activity under your account. Your account information must be accurate and current. dMore is not responsible for any loss arising from your failure to protect your account.
(a) Account Information
You may need to create an account to access certain Reseller Services. You agree that the information you provide will be true, accurate, current and complete. You may not use false identities or impersonate any other person.
(b) Account Security
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your account. You must notify us immediately if you become aware of any unauthorised access or use. To the extent permissible under applicable law, dMore shall not be liable for any loss or damage arising from your failure to safeguard your credentials or as a result of use of your account, whether or not authorised by you.
(c) Account Restrictions
You agree not to use your account to:
- transmit any information that is unlawful, threatening, harmful, abusive, harassing, defamatory, vulgar, obscene, invasive of privacy, or otherwise objectionable;
- harm or harass any person or entity;
- impersonate any person or entity, or misrepresent your affiliation;
- transmit any material that infringes any intellectual property right;
- upload or transmit unsolicited advertising, spam, chain letters or pyramid schemes;
- transmit any code designed to interrupt, destroy or limit the functionality of any system;
- interfere with or disrupt dMore's servers, networks or systems; or
- violate any applicable law.
(d) Account Transferability
You may not transfer your account to any other person and may not use anyone else's account without the account holder's explicit permission. dMore may freely assign accounts in the context of corporate transactions.
(e) Notices
dMore may send you notices (including billing communications and changes to these Terms) by email, SMS, push notification, in‑app messages, postings on our website or any other reasonable means. You agree to receive such notices through any of the aforementioned channels and that they are effective upon delivery.
4. Privacy and Data Protection
IN BRIEF: Your personal data is processed in accordance with our Privacy Notice. Please read it carefully. .
(a) Our Privacy Notice
Our Privacy Notice explains the categories of personal data we collect, the purposes for which we process it, the parties with whom we share it, your rights under applicable data protection laws, and how to exercise those rights. By using the Reseller Services, you acknowledge that you have read and understood our Privacy Notice..
(b) Independent Controllers
When you purchase products or services through dMore, dLocal OpCo Ireland Limited and the Merchant each act as independent data controllers in respect of the personal data they process. dLocal OpCo Ireland Limited is responsible for processing related to billing, tax, account administration, first-line customer support, fraud prevention, and compliance. The Merchant is responsible for the delivery of the underlying digital services. Please also refer to the Merchant's own privacy notice for information on how they process your personal data.
(c) Payment Service Providers
To process payments, dMore may engage one or more third-party payment service providers. Your payment data will be shared with such providers in accordance with our Privacy Notice and applicable data protection law. Please review the applicable payment service provider's terms and privacy policies, as they constitute a separate agreement between you and the provider.
(d) Your Rights
Full details of your data protection rights and how to exercise them are set out in our Privacy Notice. If you wish to submit a data subject request, please use the mechanism described in the Privacy Notice.
5. Scope of dMore's Role; Relationship with the Service Provider
IN BRIEF: dMore only handles the billing side. The Service Provider is solely responsible for the service's quality, availability, security and technical performance. dMore cannot affect the quality of the underlying services and makes no guarantees about them.
(a) Administrative Reseller Only
dMore's role is limited exclusively to the following activities in relation to the underlying digital services:
- Administrative Intermediation: offering and re-selling subscriptions or access;
- Invoicing and collection: issuing invoices and payment confirmations, processing payments and collecting fees via an authorized payment provider partner or PSP;
- First‑line customer support: assisting with billing enquiries, and others related to its services
(b) Service Provider Responsibilities
The Service Provider is solely and exclusively responsible for:
- Providing, hosting, operating, maintaining and securing the underlying digital services;
- Ensuring the availability, continuity, quality, functionality and performance of the underlying digital services;
- Handling all content moderation, intellectual property claims and data‑hosting obligations;
- Addressing technical failures, service outages, data loss, security breaches and all other matters relating to the infrastructure and operation of the underlying digital services;
- Providing software updates, patches and upgrades to the underlying digital services;
- Compliance with its own terms of service and privacy notice .
(c) No Liability for Service Provider's Acts or Omissions
dMore is not responsible or liable, directly or indirectly, for any act, omission, default, negligence, failure to perform, delay, error, interruption, suspension, termination, unavailability or defect attributable to the Service Provider or to the underlying digital services, including without limitation any loss of data, security incident, downtime or degradation of service quality.
(d) Your Expectations
Please note that dMore is not the developer or operator of the underlying digital services. We cannot affect their quality, functionality, reliability, security or compatibility, and we cannot guarantee that they will meet any of your expectations. The underlying digital services are provided to you by the Service Provider "as is" and on an "as available" basis. All claims regarding the quality, performance, content or features of the underlying digital services must be directed to the Service Provider.
(e) Separate Agreements
Your acceptance of these Terms does not replace, modify or supersede any agreement between you and the Service Provider. You acknowledge that you must separately accept and comply with the Service Provider's terms of service and privacy notice to use the underlying digital services.
6. Third‑Party Services
IN BRIEF: dMore may use third‑party payment processors and other providers to deliver the Reseller Services. We are not responsible for those third parties' actions or their services beyond our reasonable control.
(a) Third‑Party Providers
The Reseller Services may involve or require interaction with third‑party service providers (including PSPs, identity verification providers and telecommunications carriers). These services are subject to their respective terms and conditions. dMore does not control third‑party services and is not liable for any transaction you enter into with them, or for their acts, omissions or failures.
(b) Telecommunications
The telecommunications networks and Internet access services required for you to access and use the Reseller Services and the underlying digital services are entirely beyond the control of dMore. dMore shall have no liability whatsoever for any outages, slowness, capacity constraints or other deficiencies affecting them.
(c) Links
The Reseller Services may contain links to third‑party websites or resources. dMore provides these links for convenience only and is not responsible for the content, accuracy or practices of any third‑party site.
7. Fee‑Based Services and Billing
IN BRIEF: You agree to pay the fees for your subscription. dMore (or its PSP) will charge your payment method. Subscriptions renew automatically unless you cancel in advance. Refunds are generally not available except where required by law.
(a) Subscription and Fees
dMore offers access to certain Service Provider subscription plans ("Paid Services") in exchange for a fee. Applicable fees, billing frequency and available plans are disclosed to you before purchase. By subscribing, you agree to pay the fees indicated at the time of purchase.
(b) Payment Methods
You authorise dMore (and any PSP appointed by us) to charge the payment method you provide for all applicable fees. If that payment method fails, you authorise us to charge any alternative payment method on file. You are responsible for all charges incurred, even if your payment method is declined. You represent and warrant that your use of a payment method is authorised and that all information you provide is true and accurate.
(c) Pricing
Your purchase price will include the price of the Paid Service plus any applicable taxes in effect at the time of purchase based on the country information you provide. dMore reserves the right to change prices at any time, subject to the notice period in Section 7(e).
(d) Currency Conversion
If you pay in a currency different from the billing currency, dMore or its PSP may convert the amount owed. You agree that any currency conversion will be completed at the transaction exchange rate applicable at the time, which may include a conversion spread applied by the payment system provider.
(e) Price Changes, Automatic Renewal, Cancellations, Refunds and Free Trials
Price changes, automatic renewals, cancellations, refunds and free trials will be governed by the terms and conditions you enter into with the Service Provider. dMore does not have any liability with respect to any such terms.
(f) Taxes, Billing Disputes, Non-Payment
All fees are exclusive of applicable taxes, levies and duties unless stated otherwise. You are responsible for all such taxes associated with your purchase. A failure on dMore's part to invoice you for any applicable taxes does not relieve you of the liability to pay such taxes. Any billing disputes and consequences of non-payment shall be governed by the terms and conditions you accept from the Service Provider.
(g) Anti‑Fraud
dMore reserves the right to refuse to accept payment from any user and for any transaction if it suspects, in its sole discretion, fraudulent activity, foul play or violations of these Terms or applicable law.
8. Modification and Termination
IN BRIEF: We may update these Terms with 30 days' notice. You can stop using the Reseller Services at any time. We may suspend or terminate your access for breach, fraud or any other reason. Certain provisions survive termination.
(a) Modification of These Terms
We may update these Terms from time to time. We will provide notice of material changes at least thirty (30) days before they take effect, through the channels described in Section 3(e). Your continued use of the Reseller Services after the effective date constitutes acceptance of the modified Terms. If you do not agree, you must stop using the Reseller Services before the effective date.
(b) Modification of the Reseller Services
We may, at our sole discretion and without prior notice (except where required by applicable law), add, modify, suspend or discontinue any feature or aspect of the Reseller Services.
(c) Termination by You
You may stop using the Reseller Services at any time. If you have an active subscription, you must cancel it in accordance with Section 7(g).
(d) Termination by dMore
We may suspend or terminate your access to the Reseller Services at any time and for any reason, including without limitation breach of these Terms, suspected fraud, non‑payment or inactivity, subject to any notice requirements under applicable law. We reserve the right to determine what conduct we consider to be in violation of these Terms. Upon termination, your right to use the Reseller Services ceases immediately.
(e) Effects of Termination
Termination of these Terms or your access to the Reseller Services does not affect your separate relationship with the Service Provider. Your rights to the underlying digital services (if any continue) are governed solely by the Service Provider's terms. Please be aware that, where applicable, any account information, billing history or other data relating to your dMore account may thereafter be deleted and/or become inaccessible, subject to applicable law and our data retention policies.
(f) Survival
Upon termination of these Terms for any reason, Sections 2(b) (Indemnification), 4 (Privacy), 5 (Scope of dMore's Role), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Intellectual Property) and 12 (General Provisions) shall survive.
9. Disclaimers of Warranties
IN BRIEF: The Reseller Services are provided "as is." We make no promises about their uninterrupted or error‑free operation. We make absolutely no representations about the underlying digital services — those are the Service Provider's responsibility.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
(a) THE RESELLER SERVICES ARE PROVIDED "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE". dMORE ENTITIES MAKE NO REPRESENTATIONS, PROMISES OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE RESELLER SERVICES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, QUIET ENJOYMENT OR ACCURACY.
(b) WITHOUT LIMITING THE FOREGOING, dMORE ENTITIES DO NOT WARRANT THAT THE RESELLER SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR‑FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.
(c) dMORE ENTITIES MAKE NO REPRESENTATION OR WARRANTY WHATSOEVER REGARDING THE UNDERLYING DIGITAL SERVICES PROVIDED BY THE SERVICE PROVIDER, INCLUDING THEIR AVAILABILITY, FUNCTIONALITY, PERFORMANCE, SECURITY, DATA INTEGRITY, ACCURACY, COMPATIBILITY OR FITNESS FOR ANY PURPOSE. THE UNDERLYING DIGITAL SERVICES ARE PROVIDED TO YOU BY THE SERVICE PROVIDER "AS IS" AND ON AN "AS AVAILABLE" BASIS. ALL SUCH REPRESENTATIONS AND WARRANTIES ARE MADE EXCLUSIVELY BY THE SERVICE PROVIDER UNDER ITS OWN TERMS OF SERVICE, AND dMORE EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY IN RESPECT THEREOF.
(d) dMORE IS NOT THE DEVELOPER OR OPERATOR OF THE UNDERLYING DIGITAL SERVICES AND CANNOT AFFECT THEIR QUALITY OR GUARANTEE THAT THEY WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR‑FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.
(e) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM dMORE OR THROUGH THE RESELLER SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.
(f) SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS AND LIMITATIONS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.
10. Limitation of Liability
IN BRIEF: Subject to applicable law, dMore will not be liable for any indirect or consequential damages. Our total liability is capped at the greater of the fees you paid in the last 12 months or US$100. dMore is not liable for anything related to the underlying digital services.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
(a) Exclusion of Consequential Damages. IN NO EVENT SHALL ANY dMORE ENTITY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITY OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE RESELLER SERVICES OR THE UNDERLYING DIGITAL SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE) AND EVEN IF dMORE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(b) Cap on Liability. THE TOTAL AGGREGATE LIABILITY OF ALL dMORE ENTITIES UNDER OR IN CONNECTION WITH THESE TERMS OR THE RESELLER SERVICES SHALL NOT EXCEED THE GREATER OF: (I) THE TOTAL AMOUNTS PAID BY YOU TO dMORE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (II) ONE HUNDRED US DOLLARS (US$100).
(c) No Liability for Service Provider. dMORE SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY LOSS, DAMAGE OR INJURY ARISING FROM OR IN CONNECTION WITH: (I) THE UNDERLYING DIGITAL SERVICES (INCLUDING TECHNICAL FAILURES, UNAVAILABILITY, DATA LOSS, SECURITY BREACHES, CONTENT MODERATION OR ANY OTHER ASPECT OF THEIR OPERATION); (II) ANY ACT OR OMISSION OF THE SERVICE PROVIDER; (III) ANY THIRD‑PARTY PRODUCT, SERVICE OR CONTENT ACCESSED THROUGH THE UNDERLYING DIGITAL SERVICES; OR (IV) ANY MISREPRESENTATION BY THE SERVICE PROVIDER REGARDING THE UNDERLYING DIGITAL SERVICES.
(d) Service Provider's Responsibility. YOU ACKNOWLEDGE THAT THE SERVICE PROVIDER, AND NOT dMORE, IS SOLELY RESPONSIBLE FOR: (I) ANY PRODUCT LIABILITY CLAIMS; (II) ANY CLAIM THAT THE UNDERLYING DIGITAL SERVICES FAIL TO CONFORM TO ANY APPLICABLE LEGAL OR REGULATORY REQUIREMENT; (III) CLAIMS ARISING UNDER CONSUMER PROTECTION OR SIMILAR LEGISLATION RELATING TO THE QUALITY OR PERFORMANCE OF THE UNDERLYING DIGITAL SERVICES; AND (IV) ANY INTELLECTUAL PROPERTY INFRINGEMENT CLAIM RELATING TO THE UNDERLYING DIGITAL SERVICES.
(e) Jurisdictional Limitations. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. IN SUCH JURISDICTIONS, THE LIABILITY OF dMORE ENTITIES SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
11. Intellectual Property
IN BRIEF: dMore owns its brand and systems. The Service Provider owns its brand and technology. You get no ownership rights from using the Reseller Services. Any feedback you give us can be used freely.
(a) dMore's IP
All intellectual property rights in the Reseller Services (including our website, branding, trademarks and software) are owned by or licensed to dMore. Nothing in these Terms grants you any right to use our trademarks, trade names or logos except as expressly authorised. All rights are reserved except as expressly stated herein.
(b) Service Provider's IP
All intellectual property rights in the underlying digital services (including the Service Provider’s name, logos and technology) belong to the Service Provider. dMore does not grant you any licence over the Service Provider's intellectual property; any such licence is granted solely under the Service Provider's terms of service.
(c) Restrictions
You may not copy, reproduce, publish, distribute, reverse engineer, modify, disassemble, decompile, create derivative works from, or remove any proprietary notices from any dMore software or content, in whole or in part, without our prior written consent.
(d) Feedback
Any suggestions, ideas or feedback you provide to us may be used by dMore without restriction, compensation or attribution to you.
12. General Provisions
(a) Governing Law
These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict‑of‑laws rules, except where mandatory consumer protection laws of your country of residence require the application of those local laws (see Section 13).
(b) Limitation of Time to File Claims
Any cause of action or claim you may have arising out of or relating to these Terms or the Reseller Services must be commenced within one (1) year after the cause of action accrues; otherwise such cause of action or claim is permanently barred. This limitation does not apply where prohibited by the mandatory laws of your jurisdiction.
(c) Dispute Resolution; Arbitration
Any dispute, controversy or claim arising out of or relating to these Terms or the Reseller Services shall be finally resolved by binding arbitration administered by Chartered Institute of Arbitrators (Ireland Branch) under its All-Ireland Arbitration Rules.. The seat of arbitration shall be Dublin, Ireland. The language of the arbitration shall be English. The tribunal shall consist of a sole arbitrator.
Class‑Action Waiver: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND dMORE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR SHALL NOT CONSOLIDATE ANOTHER PERSON'S CLAIMS WITH YOUR CLAIMS AND SHALL NOT PRESIDE OVER ANY TYPE OF REPRESENTATIVE OR CLASS PROCEEDING.
Pre‑Arbitration Dispute Resolution: A party that intends to seek arbitration must first send a written notice of its intent to the other party ("Notice"). The Notice must describe the nature and basis of the claim and set forth the specific relief sought. If the parties do not reach an agreement to resolve the claim within thirty (30) days after the Notice is received, either party may commence an arbitration proceeding.
Nothing in this Section shall prevent either party from seeking interim or injunctive relief from a court of competent jurisdiction where necessary to prevent irreparable harm.
(d) Severability
If any provision of these Terms is held to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving the parties' original intent, or if that is not possible, it shall be severed.
(e) Waiver
No failure or delay by dMore in exercising any right under these Terms shall constitute a waiver of that right. A single or partial exercise of any right shall not preclude further exercise of that or any other right.
(f) Entire Agreement
These Terms (together with our Privacy Notice and any order or subscription confirmation) constitute the entire agreement between you and dMore with respect to the Reseller Services. They supersede any prior agreements or understandings between you and dMore regarding the same subject matter. They do not affect any separate agreement between you and the Service Provider.
(g) Assignment
dMore may freely assign these Terms to any affiliate or successor entity without notice to you. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
(h) Force Majeure
dMore shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, epidemics, strikes, government actions, embargoes, sanctions, power failures, internet or telecommunications failures, cyberattacks, or acts or omissions of the Service Provider.
(i) No Third‑Party Beneficiaries
These Terms do not confer any rights upon any person or entity other than you and the dMore Entities, except that the Service Provider is an intended third‑party beneficiary of Sections 5 (Scope of dMore's Role), 9(c)–(d) (Disclaimers relating to the Service Provider) and 10(c)–(d) (No Liability for Service Provider) solely for the purpose of enforcing those limitations.
(j) Compliance; Export Control
You agree to comply with all applicable local, national and international laws, rules and regulations regarding online conduct and the transmission of information. You agree not to use the Reseller Services in violation of any export control or sanctions laws of any applicable jurisdiction. You represent and warrant that you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive sanctions.
(k) Anti‑Corruption
You agree to comply with all applicable anti‑corruption and anti‑bribery laws, including laws that prohibit illegal payments to any person for a corrupt purpose in relation to these Terms.
(l) Language
These Terms are drafted in English. If translated into any other language for convenience, the English version shall prevail in the event of any conflict.
(m) Contact for Disputes
Most concerns can be resolved by contacting our support team. If we are unable to resolve your concerns and a dispute remains, the process described in Section 12(c) applies.
13. Country‑Specific Provisions
IN BRIEF: Laws differ depending on where you live. This section explains rules that apply specifically to your country or region and that supplement or override the general terms above. Local mandatory consumer protection laws remain unaffected in all cases. dMore will update this section as it expands into new regions.
- The provisions below apply to users located in the following countries and supplement or override the corresponding general provisions of these Terms only to the extent of any inconsistency. In all other respects, the general terms continue to apply. dMore will always apply whichever rule gives you greater protection where both a general term and a regional rule could apply.
13.1 Malaysia
- Governing Law: Laws of Malaysia.
- Jurisdiction: Courts of Malaysia.
- Consumer Protection Act 1999: Nothing in these Terms shall exclude or limit any right or remedy available to you under the Consumer Protection Act 1999, to the extent applicable. Any term that would be void under Part IIIA (Unfair Contract Terms) is modified to the minimum extent necessary to comply with that law.
13.2 Indonesia
- Governing Law: Laws of the Republic of Indonesia.
- Jurisdiction: The parties agree to waive Article 1266 of the Indonesian Civil Code to the extent that a court decision is required for termination of an agreement.
- Consumer Protection: Nothing in these Terms shall exclude or limit any mandatory right available to you under Law No. 8 of 1999 regarding Consumer Protection (Undang-Undang Perlindungan Konsumen).
- Language: In the event of any conflict between the Indonesian and English versions of these Terms, to the extent required by Law No. 24 of 2009, the Indonesian version shall prevail but only with respect to performance of obligations within Indonesian territory.
13.3 Philippines
- Governing Law: Laws of the Republic of the Philippines.
- Jurisdiction: Courts of Makati City, Metro Manila, Philippines.
- Consumer Act: Nothing in these Terms shall be construed to limit any mandatory right available to you under Republic Act No. 7394 (Consumer Act of the Philippines).
- Data Privacy Act of 2012: dMore shall comply with Republic Act No. 10173 with respect to the processing of Filipino users' personal data.
13.4 Thailand
- Governing Law: Laws of the Kingdom of Thailand.
- Jurisdiction: Courts of Thailand.
- Consumer Protection Act B.E. 2522: To the extent these Terms constitute an unfair contract under the Unfair Contract Terms Act B.E. 2540 or violate the Consumer Protection Act B.E. 2522, the relevant provisions shall apply as modified by operation of law.
- Personal Data Protection Act B.E. 2562 (PDPA): dMore's processing of Thai users' personal data shall comply with the Thai PDPA.
13.5 Vietnam
- Governing Law: Laws of the Socialist Republic of Vietnam.
- Jurisdiction: Courts of Ho Chi Minh City, Vietnam.
- Consumer Rights: Nothing in these Terms shall exclude or limit any mandatory right available to you under the Law on Protection of Consumer Rights 2023 (Luật Bảo vệ quyền lợi người tiêu dùng).
- Cybersecurity Law: To the extent required by the Cybersecurity Law 2018 and its implementing decrees, dMore shall comply with applicable data localisation and reporting obligations.
13.7 Future Regions
dMore will update this Section 13 as regulatory requirements change or as dMore expands into new countries. The revised version will be effective from the date shown in the "Last updated" notice at the top of these Terms. If your country or region is not listed in this Section 13, the general terms of these Terms apply without modification. Local mandatory consumer protection laws remain unaffected in all cases.
14. Contact Information
If you have questions or concerns about these Terms or the Reseller Services, you may contact us at:
dLocal OpCo Ireland Limited (trading as dMore) 3 Dublin Landings, North Wall Quay Dublin 1, D01 C4E0, Ireland. Email: dmore@dlocal.com with cc’ to legal@dlocal.com
Last updated: May 13, 2026